Back to Blogs

Drowning in the Average: Why Your Dashboards Are Lying to You

By Adam Chickman May, 26 2025

There’s a saying in statistics:

“A man with his head in an oven and his feet in a freezer is, on average, perfectly comfortable.”

That’s how a lot of revenue teams run their dashboards.

The average win rate is 32%.

The average deal size is $12.8K.

The average pipeline coverage is 3.1x.

Everything looks… fine.

Until it isn’t.

Because averages lie — and worse, they hide your biggest risks and biggest opportunities.


The Problem with Averages

Averages smooth over the peaks and valleys that matter most. They tell you nothing about:

  • What’s underperforming and why

  • What’s working better than expected

  • Who needs help — or more support

When you measure in averages, you manage in blindness.

And when you only manage the surface metrics, you miss the insights that can actually drive performance.


What Gets Missed When You Only Look at the Average?

Let’s look at what you’re not seeing when you rely on top-line metrics:


❌ Win Rate Looks “Fine”

Your team average is 32%.

  • One rep is at 50% — they’re a closer.

  • Another rep is at 10% — they’re struggling, quietly.

  • The rest sit somewhere in between.

On average? You’re good.

In reality?

  • You’re missing a coaching opportunity that could unlock major upside.

  • Or a routing opportunity — maybe that 50% rep should be getting the toughest deals.


❌ Pipeline Coverage Looks “Healthy”

Your company-wide coverage is 3.1x. Feels good.

But underneath?

  • The Enterprise segment is at 1.6x — they’re already in danger.

  • The SMB team is sitting on 4.8x — and probably sandbagging.

Average coverage masks localized shortfalls that cost you the quarter — or hide where you’re over-allocating resources.


❌ ASP is “on track”

Your average deal size is holding steady at $12.8K.

But what’s actually happening?

  • Mid-Market ASP has dropped 14% this quarter.

  • One rep is closing fast — but discounting everything to do it.

If you only see the average, you won’t notice your margin erosion — until it’s baked into your QBR.


The Real Cost of the Average

Missed risks are bad.

But missed opportunities are worse:

  • That 10% win rate rep? A coaching session away from performance lift.

  • That segment with low ASP? Ready for pricing review or repositioning.

  • That top-performing SDR channel? Ready to scale — but ignored because “overall pipeline is fine.”

Every insight you miss is a lever you didn’t pull.

Every lever you didn’t pull is revenue left on the table.


How to Get Beyond the Average

To lead with precision, not generalization:

✅ Break Out by:

  • Rep: Identify coaching needs, win rate variance, productivity trends.

  • Segment: See which types of customers are generating better ASP, close rates, or speed.

  • Channel: Evaluate pipeline quality — not just volume — across inbound, outbound, partner, and paid.

  • Stage: Spot conversion friction at demo, proposal, or contract sent.

✅ Go at Least 2–3 Layers Deep

Surface-level metrics won’t cut it. You need to ask:

  • Where is this KPI breaking down?

  • Which group is dragging down the average?

  • What’s outperforming that we should double down on?


What RevdUp Does That Dashboards Don’t

Most dashboards show you the average.

RevdUp shows you the truth behind it.

  • It breaks every KPI into granular views by source, segment, team, rep, and stage.

  • It automatically surfaces where you’re pacing ahead or falling behind — even if the top-line number looks fine.

  • It quantifies the impact of each issue or opportunity — so you know what’s worth fixing first.

You don’t have to know what to dig into.

RevdUp does the digging for you — and tells you exactly where the signal lives.

That’s not reporting. That’s navigation.


Bottom Line: Averages Are Comfortable — Until They’re Not

If you’re only watching averages, you’re leading with your eyes half closed.

Because:

  • The biggest risks start small.

  • The biggest wins hide in the outliers.

  • The biggest gains come from knowing where to look — and what to do next.

Stop flying blind.

Start navigating.

Get RevdUp.